Shipping & Returns

Last updated: 11 August 2026

Shipping

We deliver electric-fence repair kits and components to addresses throughout South Africa. Available delivery options and charges are shown during checkout before payment is completed.

  • Please provide a complete, accurate delivery address and a working contact number.
  • Delivery timing depends on stock availability, destination and the courier service. Any estimate provided is not a guaranteed delivery date.
  • Courier delays or events outside our reasonable control may affect delivery.
  • Please inspect your parcel on arrival and report visible damage, missing items or an incorrect order as soon as possible.

Returns and refunds

If you need to return an item, contact us before sending it back so that we can confirm the return process and address.

  • Unused items should be returned complete, in their original condition and packaging.
  • For a damaged, defective or incorrect item, contact us promptly and include your order number, a description of the issue and clear photographs where possible.
  • Returned items may be inspected before a replacement or refund is approved.
  • Approved refunds are returned through the original payment method. Delivery or return costs may be deducted where permitted by applicable law and where the item is not defective or incorrectly supplied.

Nothing in this policy limits rights available to consumers under applicable South African law.

Contact us

Email: info@electricfencerepairs.online
Phone or WhatsApp: +27 72 487 2727